Terms of service
OVERVIEW
This website is operated by QRH2O. Throughout the site, the terms "we", "us" and "our" refer to QRH2O. QRH2O offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.
Any new features or tools which are added to the current store shall also be subject to these Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state of residence.
You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.
You must not transmit any worms, viruses, or code of a destructive nature.
A breach of any of these Terms will result in immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. Material on this site is provided for general information only and should not be relied upon as the sole basis for decisions. Any reliance on this material is at your own risk. We reserve the right to modify site content at any time without obligation to update it.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice, and we are not liable for any such modification, suspension, or discontinuance.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online. If you have questions about a return, exchange, or delivery issue, please contact us directly at info@qrh2o.com or 201-241-3377.
We make every effort to display our products accurately, but cannot guarantee your monitor's display of color will be exact.
We reserve the right to limit sales of our products or Services to any person, geographic region, or jurisdiction, and to discontinue any product at any time.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order, and to limit or cancel quantities purchased per person, household, or order. If we change or cancel an order, we may attempt to notify you via the email, address, or phone number provided at the time of order.
You agree to provide current, complete, and accurate purchase and account information, and to promptly update it as needed so we can complete transactions and contact you.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control. Such tools are provided "as is" without warranties of any kind, and any use of them is at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Certain content or Services may include materials from third parties. We are not responsible for third-party websites, materials, or transactions, and are not liable for any harm related to your use of them.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send us comments, suggestions, or other submissions, you agree that we may use them in any medium without restriction or compensation to you. You agree your submissions will not violate any third party's rights and will not contain unlawful, abusive, or malicious content.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy: https://www.qrh2o.com/policies/privacy-policy
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Our site may occasionally contain typographical errors or omissions related to product descriptions, pricing, or availability. We reserve the right to correct these and to cancel orders if necessary, without prior notice.
SECTION 12 - PROHIBITED USES
You are prohibited from using the site for any unlawful purpose, to violate any regulations, to infringe on intellectual property rights, to harass or discriminate against others, to submit false information, to transmit malicious code, to collect others' personal information without consent, or to interfere with the security of the Service.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that use of our Service will be uninterrupted, timely, secure, or error-free. Your use of the Service is at your sole risk. To the fullest extent permitted by law, QRH2O and its officers, employees, and affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless QRH2O and its affiliates, officers, and employees from any claim arising out of your breach of these Terms or violation of any law or third-party right.
SECTION 15 - SEVERABILITY
If any provision of these Terms is found unlawful or unenforceable, that provision will be severed, and the remaining provisions will remain in full effect.
SECTION 16 - TERMINATION
These Terms are effective unless terminated by you or us. We may terminate this agreement and deny access to our Services at any time if we believe you have violated these Terms.
SECTION 17 - ENTIRE AGREEMENT
These Terms of Service, along with any policies posted on this site, constitute the entire agreement between you and us regarding use of the Service, superseding any prior agreements.
SECTION 18 - GOVERNING LAW
These Terms of Service are governed by the laws of the United States and the State of New Jersey.
SECTION 19 - CHANGES TO TERMS OF SERVICE
We reserve the right to update these Terms at our discretion by posting changes to our website. Continued use of our website after changes are posted constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
QRH2O
info@qrh2o.com
201-241-3377
188 West Passaic Street, Rochelle Park NJ 07662, United States
SMS Program
By providing your phone number and opting in via the checkbox on our cart page, you agree to receive automated text messages from QRH2O related to your delivery, including delivery status updates, scheduling confirmations, and notices of delays or service changes. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.
To opt out at any time, reply STOP to any message you receive. You understand that alternative opt-out methods (such as different wording) will not be considered a valid opt-out request. For help, reply HELP or contact us at 201-241-3377 or info@qrh2o.com.
We are not liable for delayed, undelivered, or misdirected messages. We may change the phone number or short code used to operate this service at any time; if we do, we will notify you.
Your privacy is important to us. See our Privacy Policy at https://www.qrh2o.com/policies/privacy-policy to learn how we collect and use your personal information.