Privacy policy
Privacy Policy
This Privacy Policy describes how www.qrh2o.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
If you have questions about this policy or would like to make a complaint, contact us by e-mail at info@qrh2o.com or by mail at:
188 West Passaic Street, Rochelle Park NJ 07662, United States
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Device information
- Purpose: to load the Site accurately for you, and to analyze Site usage to improve it.
- Source: collected automatically via cookies, log files, and similar technologies when you access our Site.
- Disclosure: shared with our processor Shopify.
- Information collected: browser version, IP address, time zone, cookie information, pages/products viewed, search terms, and how you interact with the Site.
Order information
- Purpose: to fulfill your order, process payment, arrange delivery, provide invoices/confirmations, communicate with you, and screen for fraud.
- Source: collected from you.
- Disclosure: shared with our processors Shopify and Appstle.
- Information collected: name, billing address, delivery address, payment information, email address, and phone number.
Customer support information
- Purpose: to provide customer support and respond to inquiries.
- Source: collected from you.
- Disclosure: shared with our processors Shopify and Twilio, solely to respond to your inquiries and provide delivery-related support.
- Information collected: name, phone number, email address, and the content of your messages or support requests.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us Personal Information, contact us at the address above to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services, including Shopify (store platform), Appstle (subscriptions), and Twilio (SMS delivery notifications). We may also share information to comply with applicable law, respond to a lawful request, or protect our rights. We do not sell your Personal Information to third parties.
Analytics & Advertising
We use Google Analytics to understand how customers use the Site. You can read more about how Google uses your information at https://www.google.com/intl/en/policies/privacy/, and opt out at https://tools.google.com/dlpage/gaoptout. We may also use advertising pixels (e.g. Facebook, Google Ads) to measure and improve our marketing. You can manage ad preferences directly through those platforms, or opt out broadly at https://optout.aboutads.info/.
Using Personal Information
We use your Personal Information to offer products for sale, process payments, arrange delivery and fulfillment, and communicate with you about your orders and account.
Retention
We retain your Personal Information for our records unless and until you ask us to erase it. Contact us using the information above to make this request.
Your Rights
You may contact us at any time to request access to, correction of, or deletion of the Personal Information we hold about you.
Cookies
[Keep your existing cookie table here — it's accurate and doesn't need changes.]
Do Not Track
Because there is no consistent industry standard for responding to "Do Not Track" browser signals, we do not currently alter our data practices in response to them.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or operational reasons.
Complaints
If you're not satisfied with our response to a complaint, you may contact your state's consumer protection office.
Last updated: 09/10/2026
SMS Program
We use your phone number to send you SMS notifications related to your delivery, including delivery status and scheduling updates. Message and data rates may apply. Opt-in data and consent for text messaging will not be shared with any third parties except our messaging partner (Twilio), for the sole purpose of enabling and operating our text messaging program.
Cookies Necessary for the Functioning of the Store
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2y |
| _secure_session_id | Used in connection with navigation through a storefront. | 24h |
| _shopify_country | Used in connection with checkout. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Tracking preferences. | 1y |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Used in connection with shopping cart. | 2w |
| cart_sig | Used in connection with checkout. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30min |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep_alive | Used in connection with buyer localization. | 2w |
| master_device_id | Used in connection with merchant login. | 2y |
| previous_step | Used in connection with checkout. | 1y |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used in connection with customer login. | 20y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w or 1y depending on value |
| storefront_digest | Used in connection with customer login. | 2y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| checkout_one_experiment | Used in connection with checkout. | session |
| checkout_session_lookup | Used in connection with checkout. | 3w |
| checkout_session_token_<token> | Used in connection with checkout. | 3w |
| identity-state | Used in connection with customer authentication. | 24h |
| identity-state-<token> | Used in connection with customer authentication. | 24h |
| identity_customer_account_number | Used in connection with customer authentication. | 12w |
Reporting and Analytics
| Name | Function | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30min |
| _shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_evids | Shopify analytics. | session |
| _shopify_ga | Shopify and Google Analytics. | session |
| customer_auth_provider | Shopify analytics. | session |
| customer_auth_session_created_at | Shopify analytics. | session |
In addition to the cookies listed above, our use of Google Analytics and advertising pixels (such as Facebook/Meta and Google Ads) sets additional third-party cookies (for example, _ga, _gid, and _fbp) to help us understand Site traffic and measure the performance of our ads. These are governed by the respective privacy policies of Google and Meta, linked in the Analytics & Advertising section above.